Customer Service - We strive to make our customers 100% satisfied and understand sometimes fireworks do not perform to their intended quality. We work hard to purchase quality fireworks from trustworthy wholesalers and have a high standard of performance.
While we do not offer refunds on fireworks, we do back our products with a replacement guarantee.
If an item does not perform to it's intended standard- we will replace that item with the same item if still available or a similar item if an exact replacement is not available.
Simply take a picture or return the item in a safe condition so we can assess the cause of the failure.
If you have any questions or special needs or need assistance with any of our products, please feel free to reach us in any of the following ways:
Chris' cell phone: (417) 496-4019
Chris' e-mail: email@example.com